Showing posts sorted by date for query backlash. Sort by relevance Show all posts
Showing posts sorted by date for query backlash. Sort by relevance Show all posts

25 June 2013

Nielsen Leftovers

Nothing fresh from Nielsen, but I’ll warm it up so we can have a bland snack:

The Me Generation Meets Generation Me
http://www.nielsen.com/content/dam/corporate/us/en/images/logo@2x.pngFrom their money to their media, Boomers and Millennials exhibit vastly different behaviors and habits…Understanding how to reach these consumers and capture their hearts with appropriate creative is crucial.

The Me Gen/Gen Me stuff is silly:

22 October 2009
Me vs. We Redux Redux
From my book ©2005:

CVRCompToday, Baby Boomers are two or three times removed from being a “me” generation. What constitutes self-actualization when you are twenty-five is different than when you are fifty-five. In your twenties a person thinks they are the picture. As you get older, you see yourself more and more as a picture that is part of a bigger picture.

Talk to some folks in their twenties, thirties. They are now in that ‘me’ stage. It’s healthy, smart for them to be so. I was just like them thirty years ago, get a big bang out of them, admire their boundless creativity, energy – and self-obsession. These ‘me generation’ twentysomethings today will become a ‘we generation’ in thirty years.

Nielsen:

The aging brain is more easily distracted—as the brain ages it slowly loses the ability to suppress distraction.

Sounds familiar:

30 November 2008
Brains More Distracted, Not Slower with Age

Nielsen:

Contrast is the preference vs. color for online ads.

Online and any ads – television, print, outdoor.  As Nielsen implies, these ‘insights’ have less to do with generational differences and more to do with youth/aging bodies and brains.

Remember: We were young once – and wallowed in graphic and auditory noise

Nielsen:

… Boomers prefer clever, light-hearted humor (rather than mean-spirited) and relatable characters who are Boomers themselves or not much younger. The tone should be positive—avoiding words like “don’t.” For Boomer males, clever wit and calm dialogue-driven storylines work. For Boomer females, family-friendly humor and sentimental themes resonate best.

I’d agree with that.  In fact, my book is all about that.  I likewise agreed with it a few years ago:

16 September 2009
Boomer Backlash II

Click that link above, for there’s a downside to all this.

More posts about advertising and the Boomer brain:

Human Resources/Brain Power

13 June 2013

Are you model material?

From Rebecca Nappi of The Spokesman Review:

Are you model material?
Advertisers see growing markets for boomers in fashion, acting
http://media.spokesman.com/staff_images/Nappi_Rebecca_r80x80.JPG?9470e0a51135df62389d7cc57afe11bc24bbb0d4… Boomer age men and women will be in greater demand in the next few years as models and actors in TV commercials, as companies finally wake up to the fact that boomers have some money to spend, a lot more, in fact, than the 20-something folks advertisers are so hot after.

I’ve been bellowing about this for years:

08 February 2007
Best Commercial Not On The Superbowl

02 July 2008
Demand for older models grows

09 January 2009
Chico’s and Younger Women
… Colleague and intrepid blogger/marketer Brent Green recently posted about Chico’s and their catalog.

17 February 2009
The list goes on and on…
Lina Ko of Boomerwatch.ca rounds up examples of mature women in campaigns.

27 May 2009
The Forgotten Market Online
Christina Binkley of The Wall Street Journal is all over the paucity of online shopping for 35+ (that’s age, not size) apparel for women.

Sounds great. But what concerns me: Advertisers might think that simply throwing in Boomer models will sell a product or service to Boomers. 

More important than merely models:

05 November 2006
Ignore the Research and Trust Your Gut
… It wouldn't be too bright to trust my gut to come up with a campaign for a product aimed at twentysomethings. My gut would tell me, "… Ummm ... ummm ... Wait! I got it! We get some twentysomething girl an' spike her hair an' give'er tattoos and a nose ring an' put an iPod on her head an' bed some hip-hop music an' have her hold up the toothpaste! Yeah! They'll buy it! They'll buy it!"

And this:

16 September 2009
Boomer Backlash II
…It’s going to be up to companies to be proactive when dealing with advertising agencies. Quality control of your product doesn’t stop at the entrances of Madison Avenue’s finest, or at the doors of small local or regional advertising agencies. If companies put pressure on agencies, and demand 45-plus creatives for products aimed at the 45-plus market, then they will find out that Baby Boomers are still “the single most vibrant and exciting consumer group in the world.”

10 April 2013

AARP Is All New Redux: Part IV (Entrepreneurs, VCs & Health Tech)

CVRCompIn 2005 I wrote Advertising to Baby Boomers.  Knowing a big chunk of the readers would be entrepreneurial Boomers and another chunk would be younger entrepreneurs developing and marketing products and services to Boomers, I made sure chunks of the book dealt with their concerns.

A few grabs, the first from the Introduction:

image

Page 74:

image

image

imageMary Furlong has been producing The Silicon Valley Boomer Venture Summit for a decade. AARP is one of the sponsors. 

Last year the organization plopped headfirst into the Boomers/VC/Start-Up pool. This year’s plunge:

AARP Health Innovation@50+ LivePitch
AARP Health Innovation@50+ LivePitch…is the premier showcase featuring the most exciting start-up companies in the “50 and over” health technology and innovation sector. The pitch event offers the venture capital and angel investor community as well as the media, the opportunity to connect with these outstanding start-ups.

If you don’t know your way around the 50+ Health/Tech industry, check out these thought leaders:

imageAging In Place Technology Watch
Industry Trends, Research & Analysis
Laurie Orlov

Richard Adler
imageIFTF Research Affiliate Richard Adler was born in New York City, raised in Colorado, attended college in New England, taught in the Midwest, and spent most of his working life in Silicon Valley. These many changes of scene have given him a broad perspective on American culture and a strong curiosity about what is coming next.

I’ve always been a big fan and supporter of tech and health tech.  Fabulous stuff is on the way.

But there will be backlash.  A handful of concerns for advertising/public relations:

  • Privacy Issues. Big Data is the buzz phrase of the day.  Corralling every piece of medical information about everybody (including DNA profiles) could be a tough sell.
  • Monitored. Many will balk at every burp being recorded, analyzed, crammed into an electronic spreadsheet and sent through the ether to who knows where. 
  • Wired. It probably won’t be wires stuck into every corporeal crevice, aligning every orifice – but whatever it’ll be will be considered invasive and unnatural by many.
  • imageAnxiety. Wired ‘n Monitored will create a whole new disorder for the mental health industry.  Having a device (probably something like a phone app or Google Glasses) that constantly flashes and beeps your vitals will cause over-the-top anxiety for many.
  • Boredom. That’ll be the antidote for all the anxiety. In 2009 I blogged about monitoring during exercise:
    I wonder if most of the above won’t get tired fast.  How biofeedback-onic do you really want to be while taking a walk in the woods or playing some doubles?    

    And beepers going off to tell you you’re a lazybones?  It sounds like fun once or twice, but pretty soon some sweats or tennis attire will be all you’ll put on.  Being wired like an android and having to perform at specific levels every minute while you’re ‘playing’ could cause a slew of new anxiety afflictions.   

    Of course, there will always be a few obsessive-compulsives.

More info:

Why Innovators Get Better With Age
By TOM AGAN (NYT)
Less gray hair sharply reduces an organization’s innovation potential, which over the long term can greatly outweigh short-term gains.

The AARP is looking for some good Baby Boomer entrepreneurs to back
By Ki Mae Heussner
Despite Silicon Valley’s preference for young entrepreneurs, the research may not be on their side.

Entrepreneurs & Baby Boomers
All of a sudden every other news article about Baby Boomers is focused on business and entrepreneurs.


For reference:

21 March 2013
AARP Is All New Redux:
Part I

AARP is ‘rebranding’ itself for the umpteenth time.

27 March 2013
AARP Is All New Redux:
Part II

AARP will also step up its efforts to help businesses develop “their 50-plus strategy”…

02 April 2013
AARP Is All New Redux:
Part III (The Magazine)

There is a slow overhaul of AARP Magazine going on, no doubt for the better.

02 April 2013

AARP Is All New Redux: Part III (The Magazine)

There is a slow overhaul of AARP Magazine going on, no doubt for the better.

http://www.tech4pub.com/wp-content/uploads/2012/06/myrna_blyth-e1351086985905-150x150.jpgWhile not privy to the changes, I do know that Myrna Blyth, former editor/publisher of a slew of top-notch magazines (Ladies’ Home Journal, Family Circle, More, and even more) is now Editorial Director of AARP Media.  AARP can’t do much better than that.

Dustin Hoffman Feb/Mar 2013 CoverI won’t comment on the content of AARP Magazine over the last ten years. I will comment on the advertising.

A post from 2007:

Positioning Magazines for Baby Boomers
There are active and passive parts of our day. Without getting into too much psychobabble, as you get older the passive side needs more nourishment. It’s not really passive. It’s focused absorption. At some point you have to climb out of your frenetic digital nest and concentrate on one thing. It might be reading a book, watching a TV show or movie, listening to music, looking out the window.

Or immersing yourself in a magazine.

This isn’t ‘down time’ (that would be sleeping), but nourishing your psyche by absorbing and not actively being involved in what you’re doing.

From another post:

An attractive magazine arriving in the mail gets your attention.  It hangs out on the table, inviting you to do some easy, restful leafing – at least until recycle day rolls around.

What makes AARP Magazine unattractive: The Ads.  They’re ugly, and the subtext is always “You’re old and sick.”  Who wants to leaf through such icky stuff over and over in every issue? 

While it’s a freebie with your AARP enrollment, and 37 million copies are mailed, something tells me that a very large chunk of people simply toss their copies.  One of the reasons: They don’t want to see the ads.  They don’t want to see only ugly ads about how old or sick they might or might not be – or even worse, might be someday:

acornaarpad1aarp3aarp5aarp4

I counted one non-age/malady ad in the February/March issue – for Bose audio

Related:

16 September 2009
Boomer Backlash II
Why couldn’t it have been a car?  Laundry soap?  Baked Beans? Gender-specific razors? Aluminum foil? Anything but some age-related malady.

Add to all this something everybody knows already:  Readers devour magazines not only for editorial but for advertisements. They look forward to makeup and fashion ads, car ads, home-improvement ads, smartphone/tablet/tech ads.  Did I leave any out? 

For specialty magazines, ads are even more appreciated: Mechanics, DIY items, automobile enhancements, exercise equipment, crafts, cooking, travel.  Did I leave any out?

I have a tough time believing that anybody rifles through AARP Magazine excitedly looking for the latest in hearing aids and stair-lifts.  

Advice for AARP Magazine:

Sure, your media folks have a tough sell. And they know it and do their best:

http://graphics8.nytimes.com/images/2012/07/19/business/ADCO-1/ADCO-1-popup.jpgA new campaign aimed at advertisers themselves features people in their 50s and early 60s, and argues that brands should be focusing on them, not people ages 18 to 34…

Dump the shotgun approach and suck them in. Plan an issue with no age/malady related ads allowed and one-time only rates advertisers can’t refuse. Practically give the ad pages away. 

Lose lots of money with this issue, but fill it up with beautiful, sumptuous, high-quality ads for Cars, Swiffer Dusters, Vacation Packages from whomever, Laundry Soap, Fashion Items (did I read something recently about J. Jill?), Warby Parker, Ikea, Smartphones, Tablets, Apple, Microsoft.  Did I leave any out?

Make it up to the age/malady advertisers by giving them discounts for the following six issues. 

imageOf course, I would leave editorial in the expert hands of Ms. Blyth and others – but might suggest this: For one issue, no articles about being old or sick. 

Put those aspirational TV spots aside for a month and toss up a few about this special issue of AARP Magazine (without really saying what’s so special about it).  Make sure advertisers know that you plan to promote the issue with a national television campaign.

My Bet: AARP Media will attract more major advertisers. 
__

For reference:

21 March 2013
AARP Is All New Redux: Part I
AARP is ‘rebranding’ itself for the umpteenth time.

27 March 2013
AARP Is All New Redux: Part II
AARP will also step up its efforts to help businesses develop “their 50-plus strategy”…

13 March 2013

They watch your shows anyway. Part II

It’s a slow news week, especially when The New York Times poses such a moldy query:

Why Don’t Advertisers Care About Me Anymore?

CVRCompEvery answer to every question in the article can be found in the Intro and 1st Chapter of my book ©2005, 2007, available for free download:

Advertising to Baby Boomers (PDF)

Two swipes from the book:

image

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image

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And/or scroll through some posts:

6 September 2009
Boomer Backlash II
… Why couldn’t it have been a car?  Laundry soap?  Baked Beans? Gender-specific razors? Aluminum foil? A smart phone? Anything but some age-related malady.

08 March 2011
They watch your shows anyway.
[image11.png]… Almost immediately, the gentleman said, “There is no way I could sell this to an advertising agency.  They’re all twentysomethings – and have already told me, ‘Why target people over fifty?  They watch your shows anyway.’”

19 February 2013

A Stroll Down Memory Lane

Funny how odd little items you come across trigger remembrances of things past.  Odder still is how often they show up as news:

More Baby Boomers Heading Back to School
The sea of faces in your average college classroom are not just students in their teens or early 20s. In fact, a growing number of them are much older.

Having a blot blog is great for helping you remember what you know already.  From November, 2005:

Baby Boomers, Adult Communities, and Education
I did a conference call consult recently with a couple of on-the-ball entrepreneurs. The product/service targets Baby Boomers and their interest in continuing education.
_______________________

Retiring baby boomers see opportunities, find support as 'encore entrepreneurs'

I’ve heard something about that.  Half my book is about that, plus seven posts to skim through:

Entrepreneurs & Baby Boomers
_______________________

What the boomers want on vacation
imageThe travel industry is trying to win the wallets of baby boomers who are starting to travel more — and have the money…Boomers continue to be intrepid explorers, even as many express a desire for creature comforts.

Culled from Advertising to Baby Boomers, © 2005:

From 2003 and 2010:

Baby Boomers & Travel Companies & Irony
_______________________

Baby Boomers Aren't Sold On Retirement Communities
imageAs baby boomers begin to retire, they're going their own way -- or ways -- when it comes to housing choices and relocation strategies.

Sounds vaguely familiar.  From 2005/2007:

Selling Universal Design To Baby Boomers/Aging In Place
_______________________

A good piece by a gent studying at The Annenberg School for Communication and Journalism:

Incompetent and Incontinent?
imageInsult or ignore. How is that for a marketing strategy to the demographic that has the most disposable income and whose numbers swell by the week?

Or you could read this from 2009:

Boomer Backlash II

Or watch this:

I don't need it, but I'll try it on for charity.

Or scroll through the intro and first chapter of…

Advertising to Baby Boomers (PDF).

22 August 2012

Coughlin on Advertising

Dr. Joseph Coughlin of MIT AgeLab has been peeking through the ether here for years: 

http://lh6.ggpht.com/_n77PqIjyySk/ShNYYrXYf_I/AAAAAAAACrY/d5wgAUOd2eQ/joecar%5B3%5D.jpg?imgmax=80029 November 2010
Tech & Baby Boomers: Universal Design vs. Universally Dull

 

Joe Coughlin

Disruptive Demographics is on my must-read list and always worth it.  A recent post:

Casting a New Dream of Old Age
Joseph F Coughlin
…Images of ‘aging’ have been on television for years. The famous, some might say infamous, ‘help I’ve fallen and can’t get up’ commercial for Life Call’s personal emergency response system has shaped much of the public’s perception of products for older consumers…

advbb (2)Sounds right to me.  From Advertising to Baby Boomers © 2005, 2007:

The Geritol Syndrome (pages 14-18)
The Geritol campaigns were successful because of their simple, direct messages. A similar campaign today, using vague, anxiety-ridden scare tactics might not work for Baby Boomers. We’re too smart (or perhaps too jaded) to be fooled by hackneyed situations and simplistic answers.

More from Dr. Coughlin:

… These images have done more than sell a product, they have reinforced an image of aging. Message – older people are frail, sick and need this product to manage old age.

No kidding.

16 September 2009
Boomer Backlash II
… If every time someone over fifty sees a commercial targeting them and it’s always for an age-related product or service, pretty soon their eyes will glaze over, they’ll get itchy and grumpy.

Joe sent me an email the other day about his post: 

…. I thought I would share with you my rookie attempt at observing some messaging in advertising

Hardly a rookie.  MIT AgeLab is the gold-standard for aging research, and that includes universal design and marketing:

NavStudio
The NavStudio provides a research platform to understand how consumers successfully navigate, become distracted, lost, give-up, or put-off decisions in the information seeking process in their interaction with print materials, packaging, the web and other forms of goal oriented communication.

While my sole contribution to it all is a fool-proof method for opening candy wrappers:

2 June 2006
Boomers in Candyland
I can rip open any dumb, stupid candy wrapper with my bare hands .... as long as one of my bare hands is holding a pair of pliers.

Collected posts about Universal Design (with Dr. Coughlin and AgeLab references sprinkled throughout):

The Aging In Place & Universal Design Posts

24 July 2012

Picking On The Big Boys & Girls, Part I: AARP

From 2008:

AARP's Chicken Coop Coup?
I've picked on AARP's advertising and marketing through the years. I think they can handle it. They're big boys and girls.

For years AARP has been promoting their magazine and other outlets to media planners and advertisers.  The first time I ran across one of these efforts was in 2004-5, and wrote about it in my book:

… The advertising campaign has one ad with ashen-faced Baby Boomers in body bags ("These days, doctors don't pronounce you dead. Marketers do."). Another shows Baby Boomers acting like testosteroned teenagers ("Outta the way, punks: older racers are the hot-rod kings!"). Yet another has one of a middle-aged lady dead in a powder room (probably from overdoing it on the dance floor) with police chalk outlining her body. I don't know what the copy is because I haven't seen it. It's probably something like, "Give me wrinkle cream, or give me death!"
© 2005 by Paramount Market Publishing

A few years later they tried again:

AARP

And again:

06 June 2011
Still Consuming
… AARP’s new marketing effort will promote the baby boom generation, as it ages, as a viable consumer target for advertisers.

Now they have a new B2B campaign:

In AARP’s View, Advertisers Need to Focus
By ANDREW ADAM NEWMAN
The New York Times
 
A new campaign aimed at advertisers themselves features people in their 50s and early 60s, and argues that brands should be focusing on them, not people ages 18 to 34, commonly referred to by the marketers who covet them as millennials.

There’s not much new (if anything):

“The advertising industry in general puts an overemphasis on youth, and when boomers were young that was a very good advertising strategy, because when boomers were 35 in ’75 or ’85, there were 70 million of them,” Mr. Perello said.

… If there is a tendency to pitch to younger consumers, one reason might be the blush of youth among those creating the ads.

Sounds familiar.  The first chapter of my book (PDF):

Why Companies and Ad Agencies Need Baby Boomers
0976697319.01.… Partly to save their hides, ad agencies turned their creative departments over to twenty-somethings. The sheer size of Baby Boomers made them the market—composed of scores of unwieldy cohorts. By attrition, this would have occurred naturally. It just happened ten or fifteen years sooner than with previous generations coming of age.

Barely out of college, Baby Boomers were in control of marketing and advertising to themselves—and became successful at it. After all, we knew the market.

… Along the way, there was a major marketing disconnect. We’re still the largest and richest demographic—but as far as advertising agen- cies are concerned, we’re off the radar.

How did this happen?

Baby Boomers who worked in the advertising industry have moved on; partly by choice, partly by design. In many cases we’ve been kicked out or kicked upstairs. Natural attrition. It was meant to be. It’s the normal course of events.

We have left a positive and important legacy in the marketing and advertising worlds: racial and ethnic inclusion, lifestyle inclusion, tons more perceived markets.

But we also left advertising agencies the Youth Culture.

… Advertising agencies are image-conscious and want to be hip (again, residue from Baby Boomers). Not only do they not want to market to Baby Boomers—they simply want to do what they do best: market to themselves. They certainly don’t want to be known as an agency that markets to older folks (The Geritol Syndrome).

More from the NYT piece:

Much of the advertising in the June/July issue of the magazine is what might be expected, prescription and over-the-counter drugs, a blood sugar monitoring device, and amplifying earphones for television viewers with hearing loss.

But there also are a few ads from brands that have nothing to do with infirmities, the type with which AARP hopes to gain more traction, like Stouffer’s Farmers’ Harvest meals and the Bose Wave music system.

imageSounds about right to me.  From 2009:

Boomer Backlash II
The Backlash:
If every time someone over fifty sees a commercial targeting them and it’s always for an age-related product or service, pretty soon their eyes will glaze over, they’ll get itchy and grumpy.

The Real Issue: Marketing and advertising folks grasping the fact that Boomers will be buying billions (trillions?) of dollars worth of non-age related products for the next twenty-odd years. If you target this group for toothpaste, computers, clothes, food, nail polish, sporting equipment, toenail clippers - anything at all (almost), and you do it with respect and finesse, they will appreciate and consider your product.

This new campaign portrays baby boomers as…  

Why does the media think Boomers are smiling, vapid idiots?
Actually, there are two distinct demos – something marketers need to know:

  • Baby Boomers who scream and jump in the air on the beach
  • Baby Boomers who scream and jump in the air on their motor scooters.

At least it’s an improvement over dead or crazed. 

Disclaimer:  The target markets for this campaign are media planners and advertisers – so what do I know.  My issue has to due with the portrayal of people 50-70 and a spillover into what might end up as B2C campaigns.

I would have used people in real situations – hire a few top-notch photographers and send them every which way (with someone trailing  with release forms, etc.).  No hokey ad copy. 

And/or something like these:

Singapore

This weekend while at Costco, I caught a grandmother (she shall remain anonymous) sending pictures of dresses to her granddaughter so the child could pick the one she wanted.  Instant virtual shopping.
 image

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Next: Picking On The Big Boys & Girls, Part II: The Presidential Campaigns

15 February 2012

Barbara Hannah Grufferman on Anti-Aging

There’s a new voice (and beautiful face, if I may be excused for being a tad philogynous) talking lots of sense:

imageBarbara Hannah Grufferman is the author of The Best of Everything After 50: The Experts’ Guide to Style, Sex, Health, Money and More, a resource book which addresses many of the concerns of women over 50…

Ms. Grufferman is the latest in a long line of fascinating and intelligent women “of a certain age” (whatever that means).  Scrolls and scrolls, parchment or ether, would be needed to list them all.  A few off the top of my head:  Myrna Blyth, Marti Barletta, Gail Sheehy, Mary Furlong, Carol Orsborn.

I stumbled upon an excellent piece along with a short, trenchant video (produced by my friends at Growing Bolder):

imageIs The Anti-Aging Industry Bad for Our Health?
Barbara Hannah Grufferman
A new study finds that the absence of older women in magazines wreaks havoc with our self-esteem. It isn't limited to just the images on the covers: An analysis of editorial and advertising images reveals that despite proportions of older readers ranging as high as 23 percent, magazines (even those supposedly geared to women over 40) show older women infrequently, if at all. Magazines geared toward older women generally show young, thin, wrinkle-free women on their pages . . . an "ideal" that's impossible to sustain, even with the use of Botox, fillers, or plastic surgery. Now experts are saying these media messages threaten to cause eating disorders, low self-esteem, and loss of sexuality in post50 women.

Find more inspiring video, audio, and images at Growing Bolder.

Botox.  That sounds familiar.  From 2003:

imageDon't call them old
By Jean Starr
Chuck Nyren is a leading creative consultant, copywriter, and columnist, who focuses on baby boomer demography, sociology and culture.

"Not wanting to get/be/look older isn't anything new. However, baby boomers will do it a bit differently," he said. "Looking and being healthy will be more important than toupees and botox. While botox and the like are getting a lot of press, I'm guessing only a small percentage of people are using stuff like that. Being able to ride a bike, play tennis and garden will be more important than looking good and feeling (bad)."

Airbrushing:

imageTwiggy & Me
Way back in July 2009, NostraChuckus mentioned something about Twiggy’s airbrushed Olay ad in one of his lantern and shadow shows.

Self-Esteem:

It won’t hurt you to watch the first minute of this:

2007 European Tour

Anti-aging?  What’s wrong with that?

The Best Anti-Aging Products, Services, and Activities: Guaranteed!

There’s also something called Graywashing.

And the advertising industry screwing up:

Boomer Backlash II
If every time someone over fifty sees a commercial targeting them and it’s always for an age-related product or service, pretty soon their eyes will glaze over, they’ll get itchy and grumpy.

But more importantly, isn't it time to rise up and demand that the media - and the advertisers that support magazines, television, and radio - change how they engage with us?”

It’s people like all the ones I’ve mentioned who for years have been challenging the myopia of media and advertising.

Keep plugging away, Ms. Grufferman.