Penney's shopping experience could be transformed. Sounds familiar…

From AP Retail Writer Anne D’Innocenzio:

Imagine the possibilities of J.C. Penney in the future: An iPad enables one shopper to mix and match shirts and slacks without having to undress. A teen sends a mobile photo of a skirt to her father, who pays for it without leaving home by using his smartphone.

Those possibilities have been imagined before…

04 October 2010
This weekend while at Costco, I caught a grandmother (she shall remain anonymous) sending pictures of dresses to her granddaughter so the child could pick the one she wanted.  Instant virtual shopping. 

This scenario is played out thousands of times every day around the world - and would make a smart theme for an advertising campaign.

The Slippery Finger Dance

Over a year ago NostraChuckus divined it:

Foretellings
My advertising/marketing predictions and not-technical-because-I’m-not-a-tech-guy recommendations:

1. The visual power of the web will fade as more people use handheld devices.  Goodbye, fancy-schmancy web sites. People will get bored sifting through it all when they can find what they need with their smartphones.
2. How this will play out, I don’t know – but the ‘web’ needs to be rethought.  Accessing a page on a desktop or laptop is not the same as accessing it on a smartphone.  There will have to be two separate ‘webs’ for large screens, small screens. People will get very tired very fast clumsily negotiating bulky pages on handheld devices. Usability cannot be ignored.  Laptops and Desktops will only be utilized for deep research or visual treats. 

Google, of course, is on top of it.  I was goofing around with my blogspot settings, and found one giving you the option of reformatting your  blog for smartphones, making it simple to read (although I’d rather have darker fonts for older eyes).  It looks something like this:

Advertisers with unwieldy consumer-oriented websites (and 99% of websites are unwieldy on a smartphone) had better jump all over this.  Smartphone and Tablet users don’t like having to do the slippery sloppy finger dance when all they want is information.

More from that May 2010 post:

With the exception of the workplace, smartphones (along with iPads and Kindles or something like them) might just make desktops and laptops and the web as we know it obsolete.  If ‘being connected’ mostly means communicating with friends, doing simple search, reading the news - then all that’s really needed is a smartphone. 

And the more people use smartphones, the less they’ll tolerate silly graphical doodads mucking up their small  screens.

And this from Fast Company:

…The proportion of people who access the internet only through mobile devices will grow from 14 million in 2010 to 788 million by 2015. Meanwhile, the number of smart phones will rise from about 500 million today to 2.5 billion.

Now I’m off to see how this post looks on a smartphone.

Still Consuming

That’s no big surprise if you’ve been reading my blog for the last six years. 

The big news this week is AARP’s big new B2B campaign targeting advertisers, ad agencies, and media planners. From The New York Times:

Aging, Yes, but Still Consuming
By TANZINA VEGA
… AARP’s new marketing effort will promote the baby boom generation, as it ages, as a viable consumer target for advertisers. The campaign, which includes print and digital ads, will run in trade publications like Advertising Age starting Monday.

In my book ©2005 I questioned their B2B campaign way back when:

NostraChuckus Predicts The Future of AARP
… The advertising campaign has one ad with ashen-faced Baby Boomers in body bags ("These days, doctors don't pronounce you dead. Marketers do."). Another shows Baby Boomers acting like testosteroned teenagers ("Outta the way, punks: older racers are the hot-rod kings!").Yet another has one of a middle-aged lady dead in a powder room (probably from overdoing it on the dance floor) with police chalk outlining her body. I don't know what the copy is because I haven't seen it. It's probably something like, "Give me wrinkle cream, or give me death!"
© 2005 by Chuck Nyren and Paramount Market Publishing

This one is better, although the execution is a tad bland. And I wonder why a profile or link to a recent AARP/Ad Age white paper is nowhere to be found:

50 and Up: What's Next?
The generation that defined youth marketing for Madison Avenue is readying for retirement. Here’s what they’re thinking, where they're spending their money and what marketers should know in order to reach them. Data from AARP's Baby Boomers Envision Retirement Survey, GfK MRI’s Survey of the American Consumer and Ad Age's MarketFinder.

Perhaps because the ad agency had nothing to do with it.  Or an oversight in AARP’s marketing department.  Download the AARP/Ad Age White Paper.

I wish AARP luck with their campaign.  Convincing twentysomething ad agency folk to target anybody but themselves ain’t a cakewalk.

---

» Update 8 June 2011: Dick Stroud’s take on the campaign.

This ‘n that, here ‘n there.

Snatches of miscellanea:

Retailers Prepare for Aging Baby Boomers
CVS stores offer magnifiers for customers who might have trouble reading the small print on labels.

Or you could simply bump up the typeface on CPGs.  Magnifiers look like a big hassle to me.

Can Turkey Unify the Arabs?
Even amid the din of the upheaval in the Arab world, that new sense of belonging represents a more pacific and perhaps more powerful undertow pulling in directions that call into question more parochial notions.

I said something like that not too long ago, sort of:

Turkey: Tiptoeing Across The Bosphorus
While not perfect, while there are political and cultural divisions in Turkey that mirror our own and other countries – the Turkish economic/political model is a valid one for Middle Eastern countries to consider. 

Matt Thornhill has a new Jumpin’ Jack Flash to groove out to.

Brent Green interviews Growing Bolder’s Marc Middleton and Bill Shafer on his radio show Generation Reinvention.  Fun.  Even inspirational for an old fuddy-duddy like me.

Almost 60% of Baby Boomers Plan to Buy New Home When They Retire
But downsizing doesn’t have to mean moving to a continuing-care retirement community that includes several decades’ levels of care, from independent living and skilled nursing to Alzheimer’s assistance.

Not that mainstream media and advertisers care:

They watch your shows anyway.
Almost immediately, the gentleman said, “There is no way I could sell this to an advertising agency.  They’re all twentysomethings – and have already told me, ‘Why target people over fifty?  They watch your shows anyway.’”

Two troublemaking pieces I wish I’d written (but I’m too much of a wussy):

Hating Boomers: America’s Last Acceptable Prejudice
By Leonard Steinhorn

How the 1960s cured America
By Charles Kaiser

And finally, this was no surprise since I’m an expert on the subject:

@ChuckNyren: Womens Sex Toys (@womens_sextoys) is now following you on Twitter!

More No News News

There’s no need to read this BNET piece if you’ve read my book or oodles of posts here over the last six years (although it’s great to see David Wolfe getting virtual ink):

Are you targeting the wrong audience?
Madison Avenue is still locked into “Chronic Youth Syndrome.” … Ironically, this fixation on younger audiences is a historic anachronism dating back to the time when Baby Boomers were 18 to 34.

Sounds familiar. The first chapter of my book (©2005).  Or breeze through this recent article.  Or…the list goes on and on and on.

Back to the BNET piece:

Have you been targeting the right audience? If not, what do you plan to do to correct the situation?

I can tell you what advertisers and CMOs won’t be planning on doing to “correct the situation,” what they won’t be demanding from their ad agencies (so you might as well flush all this demographic poop down the toilet):

HR/Brain Roll
Truth is, you can analyze marketing fodder all day and night, read countless books about marketing to Baby Boomers, attend advertising and marketing conventions around the world, and soak up everything all the experts have to say. Much of what is out there is valuable and useful, some practically required reading, others instructive and illuminating. But if you plan on implementing a creative strategy, and turn it over to a different generation of advertising professionals—you'll forfeit the natural sensibilities required to generate vital campaigns.